A multi-channel communication & an end-to-end Contact Center Solution for both inbound & outbound contact center requirements; it effectively manages customer relationships; is proactive, scalable & ensures business processes are not only up and running, but performing according to critical business requirements.
Built on years of Service Management experience Galaxy Help Desk Software is an exceptionally user friendly & customizable Help Desk Solution with an option for seamless integration with CTI, IVR, Automatic Out Bound Dialing, SMS, Email & Chat technologies.
In today’s business scenario Short Messaging Service is a cost effective mode of communicating quickly & efficiently. Teckinfo’s ViaSMS helps business organization to automate the process to expeditiously & economically convey information to relevant persons or individuals in the customer organizations.
Incorporated in 1995, Teckinfo is a leading Solution Provider in Converged Voice & Data Solutions. Teckinfo's core competence lies in designing, developing & delivering / implementing, Contact Centre, CRM, Messaging, Help Desk & other Communication Software; Customized Software Development & Systems Integration activities. Teckinfo strives to help organizations improve the efficiency & effectiveness of essential business activities through the successful application of IT & Communication.
Headquartered in New Delhi, India we also have Branch / Site Offices in Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai & Pune with a dedicated team of qualified Sales & Service Support Professionals’.
We are very pleased with our decision to use InterDialog. The product is excellent and the support outstanding......
Nitin Sawhney − LWCCS